Nick & Suzy, owners of Penguin Pretzel Factory comically quip, “We’re twisted, and we know it!”
They’re not really twisted. They are an all-American family living the American dream, which was ultimately inspired by a dream.
Nick spent a great deal of time traveling with his former job, and his wife and children would travel with him whenever possible. It wasn’t long before that lifestyle became exhausting and expensive. Suzy and Nick wanted to do something in their community, so they could spend more time together as a family, everyone being involved, and all while earning a decent living.
Suzy woke up one morning thinking, “Pretzels.” She concocted recipe after recipe and baked pretzel after pretzel. Finally, the recipe she created resulted in the perfect pretzel!
Suzy yelled to her husband as he walked through the door, “I did it! I did it! Taste this!” He did, and he loved it! She encouraged him to go sell their pretzels to the theme parks, and that is exactly what he did.
Nick first sold Suzy’s perfect pretzels to MOSI (Museum of Science and Industry). Then Busch Gardens was interested in having pretzels at their festivals. Nick captured wholesale business from hospitals and amusement parks. Their soft baked pretzels were a hit!
Customers continually encouraged them to open a shop locally, so Nick & Suzy’s scrumptious pretzels could be purchased on a regular basis. That’s what eventually led them to open a storefront in New Port Richey.
To embark upon such a business venture in the food and beverage industry required they always provide a quality product using fresh ingredients, expand the varietal pretzel options available, and bake their pretzels fresh all day every day to maintain their status as the top-rated soft baked pretzel business in Florida, as well as the #1 restaurant biz on TripAdvisor!
Suzy started by developing six primary “twists”: salted, unsalted, everything, cinnamon, garlic and onion, to which dipping sauces added the perfect accompaniment.
On the day before they opened their new shop, she awakened with yet another brilliant idea, “I’m going to stuff the pretzels, too!” Suzy did not hesitate to run out and purchase cheeses, bacon, chicken, spinach, and pepperoni, which she used to create their very own, half-pound pretzel sandwiches, each named in honor of penguins!
The Emperor is a Greek classic stuffed with chopped spinach, scallions, feta, and spices. The King combines sliced Boars Head® chicken, strips of bacon, white American cheese, and ranch dressing. The Royal appeals to pizza lovers who enjoy pepperoni, mozzarella cheese and Italian spices. The extensive sandwich selection at Penguin Pretzel Factory has a flavor to suit any palate.
Craving something sweet? Nick & Suzy can satisfy the sweet tooth with pretzels stuffed with Ghirardelli dark chocolate, cherry, apple, white chocolate, peanut butter chocolate, strawberry chocolate, and more!
Suzy said, “Customer service is of the utmost importance to Nick and me. Yes, our food is terrific, but we actually CARE for our customers. We want to get to know them, so they feel like they are coming into our home when they enter our shop!We are blessed and thankful they visit!”
Nick only wonders what Suzy will dream up next!
Visit Penguin Pretzel Factory at 8521 Old County Road 54 in New Port Richey. Feel free to call ahead to place an order: 727-807-6963.